Many brands often offer membership programs to delight their customers. These programs are appealing because they create a sense of exclusivity, foster loyalty, and provide additional value.

Benefits of a Membership Program

1. Exclusive Feel

Memberships make you feel part of an exclusive group, perfect for those seeking recognition or access to privileges that not everyone has.

2. Personalized Experience

Many membership programs offer benefits tailored to the preferences of their members, such as customized recommendations on streaming platforms or discounts on favorite products from regular stores.

3. Community Building

Memberships can connect you with like-minded individuals, whether in a gym, professional organization, or fanbase, fostering shared experiences and connections.

4. Access to Exclusive Benefits

Discounts, early access, and special events are some of the surprises membership programs offer to enhance the customer experience.

5. Cost Savings

Many membership programs provide price cuts or special deals, saving members money over time despite an initial fee.

6. Consistent Revenue for Businesses

For businesses, memberships generate stable income through monthly or yearly subscriptions, enabling them to focus on improving services.

7. Gamification and Tiered Systems

Programs with point systems or tier levels offer increasing rewards as members interact more, making the experience engaging and rewarding.

8. Loyalty and Engagement

Membership strengthens customer-business relationships, increasing loyalty and repeat interactions. Members often provide feedback, creating opportunities for businesses to innovate and improve.

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What is Neo Membership from Bank Neo Commerce?

Neo Membership is available to all Bank Neo Commerce customers via the neobank app. It features five membership levels determined by the average balance of the previous month and financial activity within the app.

Members enjoy benefits such as free interbank transfers or admin-free transactions and exclusive coupons tailored to their membership tier.

The 5 Levels of Neo Membership

Membership levels are based on Growth Value Points, which increase by growing your portfolio funds or completing specific tasks. Once criteria are met, members can advance to higher levels.

Each level provides unique benefits, detailed on the Neo Membership homepage.

Growth Value Points for Neo Membership

Growth Value Points determine your membership level. Points can be earned by growing your portfolio funds or completing specific growth value tasks.

• Based on the previous month’s daily average assets, converted at Rp1,000 = 1 point.
• Total assets include balances from accounts like Regular Savings, NOW Savings, WOW Deposits, Flexi Deposits, Neo Wish, Gold, Mutual Funds, and Business Accounts.

Growth Value Tasks

Completing these tasks earns you points. Tasks such as account registration or your first transaction with neobank give permanent points, while others reset monthly.

Membership Level Adjustments

1. Validity Period
    
   • Membership levels are valid for one calendar month, with Growth Value Points updated on the 1st day of the next month. Levels may increase, stay the same, or decrease.
2. Level Up
    
   • Membership levels increase immediately once Growth Value Points meet the criteria for the next tier.
3. Level Down
    
   • If Growth Value Points fall below the current level’s requirement, the level will drop on the 1st day of the next month.
4. Same Level
    
   • Membership levels remain unchanged if Growth Value Points neither increase nor decrease significantly.

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Free Transfer Quota Across Neo Membership Levels

Level 1 - Citizen

• 2 free transfers per month

Level 2 - Expert

• Weekly exclusive coupons
• Membership Day (every Monday)
• 5 free transfers per month

Level 3 - Master

• Weekly coupons up to Rp2,000
• Membership Day (every Monday)
• 15 free transfers per month
• 2 free VA transfers per month
• 1 free cash withdrawal per month
• 10 free VA top-ups per month

Level 4 - Hero

• Exclusive benefits up to Rp50,000
• Dedicated Relationship Manager (RM)
• Weekly coupons up to Rp5,000
• Membership Day (every Monday)
• 25 free transfers per month
• 2 free VA transfers per month
• 10 free VA top-ups per month
• Exclusive vouchers (birthday gift)

Enjoy all these benefits with Neo Membership. Download neobank on  PlayStore or App Store now!

Neo Membership terms & conditions, click https://bit.ly/neomembership & check your Neo Membership level at https://bit.ly/neomembershipgift

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PT Bank Neo Commerce Tbk is licensed and supervised by the Indonesia Financial Service Authority (OJK) and Bank Indonesia (BI), and an insured member of Deposit Insurance Corporation (LPS).